Welcome to nefan. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with these terms. If you do not agree, please refrain from using our website or services.
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### *1. Acceptance of Terms*
By using our website or purchasing our products, you confirm that you are at least 18 years old or have the consent of a legal guardian. You also agree to abide by these Terms and Conditions.
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### *2. Orders and Purchases*
– *Product Availability:* All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time.
– *Pricing:* Prices are listed in Indian and are subject to change without notice. Taxes and shipping fees will be added during checkout.
– *Payment:* We accept payment methods, e.g., credit/debit cards, PayPal, etc.. Payment must be completed before your order is processed.
– *Order Confirmation:* You will receive an order confirmation via email. If you do not receive this, please contact us at Click Here.
– *Cancellations:* You may cancel your order within 24 hours of placing it. After this period, cancellations may not be possible.
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### *3. Shipping and Delivery*
– *Shipping Methods:* We offer list shipping options, e.g., standard, express.
– *Delivery Times:* Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to unforeseen circumstances.
– *International Orders:* Customers are responsible for any customs duties, taxes, or fees imposed by their country.
– *Lost or Damaged Packages:* Please contact us immediately if your package is lost or damaged during transit.
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### *4. Returns and Exchanges*
– *Eligibility:* Items must be returned in their original condition, unworn, and with tags attached within 1 days of delivery.
– *Process:* To initiate a return or exchange, contact us at Click Here for instructions. A return authorization number may be required.
– *Refunds:* Refunds will be issued to the original payment method within Certain business days of receiving the returned item. Shipping costs are non-refundable unless the return is due to our error.
– *Exchanges:* Exchanges are subject to product availability.
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### *5. Intellectual Property*
All content on our website, including logos, designs, text, and images, is the property of nefan and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of our content is prohibited.
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### *6. Privacy Policy*
Your privacy is important to us. Please review our Policy to understand how we collect, use, and protect your personal information.
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### *7. Limitation of Liability*
Nefan is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the product(s) in question.
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### *8. Governing Law*
These Terms and Conditions are governed by the laws of India. Any disputes will be resolved in the courts .
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### *9. Changes to Terms and Conditions*
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or services constitutes acceptance of the updated terms.
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### *10. Contact Us*
If you have any questions or concerns about these Terms and Conditions, please contact us at:
– *Email:* nefan0786@gmail.com
– *Phone:* 6239160703
– *Address:* Back Side Govt High School, Muktsar Road, Kotkapura, Distt Faridkot, Punjab, 151204
### *11. User Accounts*
– *Account Creation:* To place orders or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password.
– *Account Security:* Notify us immediately of any unauthorized use of your account or breach of security.
– *Account Termination:* We reserve the right to suspend or terminate your account at our discretion, especially for violations of these Terms and Conditions.
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### *12. Promotions and Discounts*
– *Coupons and Discounts:* Promo codes, discounts, or special offers are valid only for the specified period and under the terms outlined in the promotion.
– *Stacking Discounts:* Discounts cannot be combined unless explicitly stated.
– *Abuse of Promotions:* We reserve the right to cancel orders or revoke discounts if we suspect fraudulent or abusive use of promotions.
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### *13. Product Descriptions and Accuracy*
– *Accuracy:* We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free.
– *Color and Size Variations:* Colors and sizes may appear slightly different due to screen settings or manufacturing variations.
– *Customization:* If your brand offers customized products, ensure customers understand that these items may not be eligible for returns or exchanges.
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### *14. Prohibited Activities*
– *Misuse of Website:* You may not use our website for any illegal or unauthorized purpose, including but not limited to hacking, spamming, or distributing malicious software.
– *Scraping or Data Mining:* Automated extraction of data from our website is strictly prohibited.
– *Impersonation:* Impersonating another person or entity is not allowed.
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### *15. Store Credit*
– *Redemption:* store credit can be used to purchase products on our website unless otherwise stated.
– *Expiration:* store credit expire after Certain months/years from the date of issue.
– *Non-Transferable:* store credit cannot be transferred, resold, or redeemed for cash.
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### *16. Force Majeure*
We are not liable for any failure or delay in performance due to events beyond our control, including but not limited to natural disasters, pandemics, strikes, or supply chain disruptions.
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### *17. Dispute Resolution*
– *Negotiation:* In the event of a dispute, both parties agree to attempt to resolve the issue through good-faith negotiations.
– *Mediation/Arbitration:* If negotiations fail, disputes may be resolved through mediation or binding arbitration in accordance with the rules of Indian Council of Arbitration.
– *Class Action Waiver:* You waive any right to participate in a class action lawsuit or class-wide arbitration.
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### *18. Third-Party Links*
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Use them at your own risk.
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### *19. Age Restrictions*
Certain products may have age restrictions (e.g., adult-themed clothing). By purchasing these items, you confirm that you meet the age requirements.
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### *20. Sustainability and Ethical Practices*
If your brand emphasizes sustainability or ethical practices, you can include a section outlining your commitment:
– *Materials:* We use eco-friendly/sustainable materials in our products.
– *Labor Practices:* We ensure fair wages and safe working conditions for all workers in our supply chain.
– *Environmental Impact:* We strive to minimize our carbon footprint through [specific initiatives].
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### *22. Warranty and Product Care*
– *Product Care:* Follow the care instructions provided with your purchase to maintain the quality of the product.
– *Warranty:* If your brand offers warranties, specify the terms (e.g., “We offer a 6 month warranty against manufacturing defects”).
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### *23. Subscription Services (if applicable)*
If your brand offers subscription boxes or recurring services:
– *Billing:* Subscriptions are billed automatically on a recurring basis (monthly/annually).
– *Cancellation:* You may cancel your subscription at any time, but no refunds will be issued for the current billing period.
– *Changes:* We reserve the right to modify subscription terms, pricing, or content at any time.
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### *24. Social Media and User-Generated Content*
– *Tagging Us:* If customers tag your brand on social media, you may share their content unless they request otherwise.
– *Contests and Giveaways:* Include specific rules for any social media contests or giveaways (e.g., eligibility, entry requirements, prize details).
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### *25. Accessibility*
We are committed to ensuring our website is accessible to all users. If you encounter any accessibility issues, please contact us at Click Here.
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### *26. Entire Agreement*
These Terms and Conditions constitute the entire agreement between you and nefan and supersede any prior agreements or understandings.
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### *27. Severability*
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full effect.
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### *28. Waiver*
Our failure to enforce any provision of these Terms and Conditions does not constitute a waiver of that provision or any other provision.
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### *29. Contact for Legal Notices*
For legal notices or formal communication.
nefan0786@gmail.com
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### *30. Website Use and Access*
– *Availability:* We strive to ensure our website is accessible 24/7, but we do not guarantee uninterrupted access. Maintenance, technical issues, or other factors may cause temporary downtime.
– *Compatibility:* Customers are responsible for ensuring their devices and browsers are compatible with our website.
– *Prohibited Actions:* You may not use bots, scrapers, or other automated tools to access or interact with our website.
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### *31. Shopping Cart and Checkout*
– *Cart Expiry:* Items in your shopping cart are not reserved and may be purchased by other customers until you complete checkout.
– *Checkout Errors:* If you encounter an error during checkout, please contact us immediately. We reserve the right to cancel orders resulting from technical glitches or pricing errors.
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### *32. Payment Security*
– *Secure Payments:* We use secure payment gateways to protect your financial information. However, we are not responsible for any breaches that occur on third-party payment platforms.
– *Fraud Prevention:* We may request additional verification for high-value or suspicious orders to prevent fraud.
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### *33. Order Processing*
– *Processing Time:* Orders are typically processed within 3-7 business days. Delays may occur during peak seasons or due to unforeseen circumstances.
– *Order Changes:* Once an order is placed, changes to size, color, or shipping address may not be possible. Contact us immediately if you need assistance.
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### *34. Pre-Orders and Backorders*
– *Pre-Orders:* Pre-order items will be shipped on or before the estimated release date. Delays may occur, and we will notify you of any changes.
– *Backorders:* If an item is out of stock but available for backorder, we will provide an estimated restocking date. You may cancel your order if the delay is unacceptable.
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### *35. Digital Products (if applicable)*
If your store offers digital downloads (e.g., patterns, guides):
– *Usage Rights:* Digital products are for personal use only and may not be resold, redistributed, or modified.
– *Refunds:* Due to the nature of digital products, refunds are not available unless the file is defective.
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### *36. Subscription Services (if applicable)*
If your store offers subscription-based services (e.g., monthly clothing boxes):
– *Billing Cycle:* Subscriptions are billed automatically on a recurring basis (monthly/annually).
– *Cancellation:* You may cancel your subscription at any time, but no refunds will be issued for the current billing period.
– *Changes:* We reserve the right to modify subscription terms, pricing, or content at any time.
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### *37. Loyalty Programs (if applicable)*
If your store has a loyalty or rewards program:
– *Earning Points:* Points are earned based on [specific criteria, e.g., 1 spent = 1 point].
– *Redeeming Points:* Points can be redeemed for discounts or rewards as outlined in the program terms.
– *Expiration:* Points expire after 6 months of inactivity.
– *Program Changes:* We reserve the right to modify or terminate the loyalty program at any time.
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### *38. Customer Support*
– *Response Time:* We aim to respond to customer inquiries within 2 business days.
– *Contact Methods:* You can reach us via nefan0786@gmail.com during our business hours: 9 to 6 clock.
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### *39. Accessibility*
– *ADA Compliance:* We strive to make our website accessible to all users, including those with disabilities. If you encounter any accessibility issues, please contact us.
– *Feedback:* We welcome feedback on how to improve our website’s accessibility.
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### *40. Social Media Integration*
– *Social Logins:* You may log in to our website using your social media accounts (e.g., Facebook, Google). We will only access the information you authorize.
– *Sharing:* You may share products or content from our website on social media. By doing so, you agree to comply with the terms of the respective social media platforms.
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### *41. User-Generated Content*
– *Submissions:* By submitting reviews, photos, or other content, you grant us a non-exclusive, royalty-free license to use, modify, and display the content for promotional purposes.
– *Moderation:* We reserve the right to remove or edit user-generated content that violates our guidelines or is deemed inappropriate.
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### *42. Contests and Giveaways*
– *Eligibility:* Contests and giveaways are open to [specific criteria, e.g., residents of certain countries, age restrictions].
– *Entry Requirements:* Participants must follow the instructions provided (e.g., like, share, comment) to enter.
– *Prize Details:* Prizes are non-transferable and cannot be exchanged for cash.
– *Winner Selection:* Winners will be selected randomly or based on the criteria outlined in the contest rules.
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### *43. Data Collection and Cookies*
– *Cookies:* Our website uses cookies to enhance your shopping experience. By using our website, you consent to the use of cookies as described in our Privacy Policy.
– *Data Usage:* We collect and use your data in accordance with our Privacy Policy.
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### *44. Mobile App (if applicable)*
If your store has a mobile app:
– *App Usage:* By downloading and using our app, you agree to these Terms and Conditions.
– *Permissions:* The app may request access to certain features on your device (e.g., camera, location). You can deny these requests, but some features may not work.
– *Updates:* We may release updates to improve functionality or security. Please keep your app updated.
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### *45. Changes to the Online Store*
We reserve the right to modify, suspend, or discontinue any part of our online store at any time without notice.